Five Questions to Ask Your Tile Installation Company Before You Hire Them
People choose tile installation because of its ability to raise beauty and functionality. Everyone wants a successful installation in their kitchen remodeling, bathroom upgrade, or commercial space when installing a new tile floor. Choosing the right tile installation company will be as crucial as choosing tiles. With multiple tile installers out there, making the right choice could be a laborious task. To help you stay calm through this process, here is a list of the five most important questions to ask your local tile installation company.
1. What Is Your Experience and Expertise in Tile Installation?
Experience significantly contributes to high-quality tile placement. When a tiler has multiple years in the business, they’ve likely seen it all when it comes to tile types and conditions when installing. Now, keep these things you’ve just asked in mind.
Years in Business
When you go to ask questions about the experience, ask how many years the company has been in business. A more extended history will generally represent an established record of reliability and workmanship.
Tile Types
Ask if they work with specific tiles like ceramic, porcelain, glass, or natural stone. That way, you’re assured that the nature of your project is within their ability and experience set.
Residential vs. Commercial
Some tile installation companies specialize in residential work, and others in commercial work. Make sure their experience matches the nature of your project.
Sample Answer
With over 15 years of experience in tile installation, we have undertaken many projects involving residential and commercial fields. Our team comprises experts with extensive experience in ceramics, porcelain, and natural stone categories.
2. Can We Get Some References and a Portfolio of Previous Work Done?
An excellent tile installation service could also provide references from former clients and examples of past projects. These will show you exactly what kind of workmanship and reliability you should expect. Some of the things you would want to consider when you request references and a look at some examples of the company’s portfolio are listed below.
Recent Project
Ask for examples of recent installations to know the quality of the work they’re currently providing.
Variety of Work
Look for variousness in their portfolio of different designs and types of tile installations.
Customer Testimonials
Ask for references from clients with projects similar to yours and check with them to learn of their experience.
Example Answer
We will happily provide you with a list of our most recent clients and their contact information. We also have a portfolio of our work on our website and we can send pictures of projects similar to yours.
3. How Do You Prepare and Install Tile?
Understanding how the company does installations helps gauge their professionalism and quality of work. A proper process generally involves:
Site Preparation
Inquire how the surface is prepared since preparation is the key to doing a successful and workable installation that will last.
Installation Techniques
Ask about their installation techniques and be sure they conform to industry-standard applications.
Adherence to Codes
Be sure of their conformance to local building codes and standards so that no issues arise.
Sample Answer
We examine the surface and make it accessible, dry, and clean. In line with industry standards, we employ high-quality installation techniques with suitable materials. We work hard to meet the requirements. Additionally, we have a skilled and knowledgeable staff that is always up to date on the construction rules in the area.
4. How Do You Price and What Are Your Payment Terms?
Knowing the total cost and payment terms well in advance saves you from any shock or unpleasantness while completing the project. While negotiating pricing you must keep in mind:
written Estimate
Request for a written estimate from the Contractor labeling out the costs that will be covered, separating costs for Labour, Materials, and any incidentals.
Payment Schedule
Ask how the payment schedule works. Typically most companies need the balance paid in advance and the rest on completion. Hidden costs should also be clarified about what might arise during the project.
Sample Answer
We prepare a detailed written estimate which indicates all the costs involved, this includes labor, materials, and any other charges. Our terms of payment include a deposit of 30% and the rest of the total cost to be paid upon the completion of the project. We will call your attention to likely extra settlements in good time.
5. Kind of Work Warranty
A warranty provides added security and peace of mind for tile installation essentially throughout and after project completion. Let’s elaborate on the subject of warranties as follows:
What is protected by the warranty?
It should protect the labor and the materials used for the installation.
How long will it last?
Prolonged warranties are often positive for ensuring belief in work quality.
Claiming Process
Know how to claim for the warranty and which terms can put the warranty at risk.
Model Answer
We have a labor warranty of one year and a manufacturer’s material warranty. In case of any eventuality of a problem one just needs to contact us, which will be done swiftly. We also have a clear process regarding the claiming of warranty.
Conclusion
The success of your new project will heavily depend on your selection of tile installation experts. These questions should help you decide and determine the company whose policy upholds your needs and wants. Whether they are for a residential remodel or a commercial project, you’ll be sure to have found the right people for the job with these questions. Remember that you will achieve beautiful and practical results with the proper selection of tile installers.